Recent Fire Damage Posts

Fires that don't completely destroy your home

3/18/2019 (Permalink)

Fire Damage Fires that don't completely destroy your home Fire in Upland, CA.

If you have had a fire damage in your home you understand that not only the fire itself created damage and a mess but also the soot that is left behind can be just as bad. Soot is the black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter. It can get into your vents and air ducts and will remain up there until cleaned out properly. SERVPRO of Upland/San Antonio Heights specializes in smoke, soot, and fire remediation. We make sure the air quality is at a healthy level for breathing in clean air. We clean your vents and air ducts to prevent the spread of soot in your home or business that can potentially be dangerous to you and your family/co-workers. We also use air scrubbers to clean the air quality to make your home or business smell "Like it never even happened." If you have any questions or would just like more information please don't hesitate to call us at 909-949-4450, we are a 24/7 business and will take your call at any time.

After suffering from a fire damage

8/29/2018 (Permalink)

Fire Damage After suffering from a fire damage Fire damage in home.
  1. Don’t touch anything.
    Never enter your premises without the express consent of firefighters. Fire damage can result in an array of hidden, unsafe conditions. Commercial fires are a serious situation. When in doubt, call for SERVPRO of Upland/San Antonio Heights.
  2. Turn all utilities off.
    Turn off water at the valve, and gas and electricity at the meter.
  3. Immediately contact your insurance company.
    They can start the claims process rolling by sending out an insurance adjuster to assess damages and discuss the situation. They will also advise you of what you should or should not do to protect your insurance coverage. If you rent or lease space, contact the property owner’s insurance agent as well.
  4. After the “all-clear,” remove necessary items.
    These include business licenses and permits, inventory and accounting records, employee documents, insurance information, cash, credit cards, and checkbooks, and other valuables. NOTE: Do not open fire safes until they have cooled as contents may ignite or the safe explode!
  5. Notify local law enforcement – and everyone else.
    Alerting local law enforcement can help prevent further vandalism, theft, and liability issues. Employees, customers, suppliers and vendors should be notified of the situation, as well as the post office and your utility and credit card companies. Be sure to provide updated contact information.

Call SERVPRO of Upland/San Antonio Heights to make your fire damage "Like it never even happened."

What to do after a fire damage

8/29/2018 (Permalink)

Fire Damage What to do after a fire damage House on fire

Experiencing a house fire is a scary situation. After the feeling of unbelief, people are wondering what they can do to start the cleanup process from the damage. It’s important to take the necessary steps to ensure you and your family are safe.

Get Permission Before Entering Your Property

Depending on how extensive the fire damage is, make sure the Fire Marshall tells you that the structure is safe to enter. There are possible dangers in your home such as hot spots and unsupported beams that could cause harm.  You also want to be careful no one in the household uses the electricity without permission from the authorities. Although you are anxious to find out if your favorite things survived the fire, waiting until it is safe prevents you from dealing with an injury that could delay cleaning up the fire damage.

Document the Damage

It is also a good idea to take pictures that can be used for insurance purposes and to give potential companies an idea of the damage when you are seeking quotes. It’s important to note that some damage may not be visible, such as getting that smoke smell out of clothes and furniture. Remember, it’s important to keep in mind that fire creates two types of smoke damage; visible soot and an invisible odor.

Call A Professional Fire Damage Restoration Company

Although there are some things you can do on your own, such as removing items like clothing and linens that can be washed or taken to the dry cleaners. But, you should not attempt to handle items that have severe damage from the fire, smoke or water. Contacting a restoration company is the best way to handle fire damages. These companies specialize in restoring and repairing what has been damaged.

Fire damage

8/7/2018 (Permalink)

Fire Damage Fire damage Fire in Corona, CA.

Not only do soot and smoke contain chemicals harmful to your health, but they can permeate carpets, drapes, and other textiles within your home. We eliminate the odor along with the potential risk with immediate cleaning, using professional tools and equipment. We use industry approved techniques to break up smoke molecules, eliminating odors and dangerous chemicals from every type of fabric. If water was used to suppress the fire, SERVPRO of Upland/San Antonio Heights will need to extract the water from each effected area. We then use industrial air movers to accelerate evaporation and dehumidifiers to pull moisture from the air—the fastest drying process possible. Once your home is dry, we clean any surfaces affected by smoke residue and moisture using EPA registered antimicrobial disinfectants for the safest sterilization. Your health and safety is our highest priority. SERVPRO makes it "Like it never even happened."

What can you do until help arrives?

5/15/2018 (Permalink)

Fire Damage What can you do until help arrives? Fire in kitchen at a home in Upland, CA.

DO: Limit movement in the facility to prevent soot particles from spreading and additional damage from occurring.

DO: Place clean towels or old linens on rugs and high traffic areas.

DO: Coat chrome faucets, trim the appliances with petroleum jelly or oil.

DO: Place aluminum foil or wood blocks between office furniture legs and wet carpet.

DO NOT: Wash any walls or printed surfaces.

DO NOT: Shampoo carpet or upholstery.

DO NOT: Clean any electrical equipment.

DO NOT: Send clothing to dry cleaner since improper cleaning may set smoke odor.

Within one hour from notice of loss, a SERVPRO Franchise professional contacts you to arrange for service.

Within four hours of loss notification, a SERVPRO Franchise professional is on-site to start mitigation services.

Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

The first 24 hours

5/15/2018 (Permalink)

Fire Damage The first 24 hours This lamp was the cause of a fire at a home in Upland, CA

The first 24 hours can make the difference between restoring versus replacing your customers business property and belongings.

SERVPRO's 1-4-8 service response guidelines can help prevent fire damage from creating long-term problems.

SERVPRO franchise professionals provide timely response with mitigation services ranging from fire smoke and soot removal to contents claims inventory and document restoration.

These service ensure your property and belongings are restored to preloss condition when possible while providing security in knowing normal business functions can resume in a timely manner.

SERVPRO franchise professionals are available 24-hours a day, 365 days a year to help you get back to business.

A fire damage in a business can be stressful for the owner, property manager, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

Fire Restoration Process

8/9/2017 (Permalink)

What exactly happens after you have a fire at your house or commercial property? SERVPRO of Upland and San Antonio Heights Fire Restoration Process has a comprehensive plan to get you back in your home or business.

Step 1: Emergency Contact
Begin the process begins by calling SERVPRO of Upland and San Antonio Heights  at 909-949-4450. Disasters don’t keep regular business hours; neither do we. We are on call 24 hours a day, 365 days a year.

Step 2: Inspection & Assessment
Our professionals carefully inspect your home or business to produce an accurate report of fire, smoke, and soot damage.

Step 3: Board-Up & Tarp Service(s)
Since fire and its suppression can compromise windows, walls and roofs, we offer board-up services to protect your home from the elements, theft and vandalism.

Step 4: Water Removal & Drying
It is very likely there will be water is present in your home or business after a fire. We remove any standing water with a combination of extraction, dehumidification and air moving.

Step 5: Remove Smoke & Soot from ALL Surfaces
SERVPRO of Upland and San Antonio Heights  processes remove soot and smoke from your home or business’ ceilings, floors and wall. We can even remove soot and smoke from restorable upholstery and textiles.

Step 6: Cleaning & Sanitizing
We clean and sanitize the entire structure to remove offensive odors.

Step 7: Complete Restoration
Our job is done when your house or business is back to its pre-fire condition.

If you experience fire, smoke or soot damage, SERVPRO of Upland and San Antonio Heights  is just a phone call away.

(909) 949-4450

Grilling Safety Tips to Prevent Fires

8/1/2017 (Permalink)

Fire Damage Grilling Safety Tips to Prevent Fires On Average, 8,900 home fires are started by grilling each year.

When the warmer weather hits, there is nothing better than the smell of food on the grill.  According to the NFPA  three out of five households own a gas grill, which means there’s an increased risk of fires in homes. 

Each year an average of 8,900 of home fires are caused by grilling, and close to half of all the injuries involving grills are due to thermal burns. 

Even though nearly half the people who grill do it year round, most of the injuries happen in the month of July, followed by May, June and August.

Safety Tips 

  • Propane and charcoal BBQ grills should only be used outdoors.
  • Be sure to place your grill well away from the home, deck railings and out from under eaves and overhanging branches. 
  • Keep children and pets away from the grill area.
  • Never leave your grill unattended.
  • Keep your grill clean by removing grease or fat buildup from the grills and in the trays below the grill. 

Outdoor Fire Pit Safety

7/31/2017 (Permalink)

Fire Damage Outdoor Fire Pit Safety Fire Pit Safety

Fire pits are a great way to accessorize your yard and they are perfect for gatherings! When you use your fire pit, make sure you are keeping you and your property safe by following these safety tips!


Make sure you keep your fire pit AT LEAST 10 feet away from any structures. This may help prevent sparks from hitting your home and excessive smoke from entering your or your neighbor’s home.

Do NOT put your fire pit under tree branches or on a covered deck. Make sure your fire pit is in a location where the flames and sparks will not hit any objects.

Under the Pit

If your fire pit is not built into the ground, make sure you have stone, brick, gravel, or concrete under the pit. This will help prevent the area below the pit from burning. You should NEVER place your pit over dry grass or over a wooden deck. This is because the heat from the base of it pit may spark a fire to the ground below it.


Do not use your fire pit if it is windy. The wind may push sparks from the fire to an area that is flammable.

When you are using your fire pit, you should notice the direction the breeze is blowing. You should move any object out of the way of where the breeze is blowing to help prevent a fire from occurring.

Lighting the Pit

When lighting your fire pit, use a commercial fire starter pack. Do NOT use lighter fluid or gasoline to light the pit or to relight fires. You should always keep water nearby just in case the fire inside of the pit spreads.

Before you use your fire pit, you should check your town’s laws on fire pits. Some towns require a permit and an inspection. If the unfortunate happens, call the experts at SERVPRO. We will restore your property and make it look “Like it never even happened.”

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Property

7/18/2017 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Property This kitchen fire left behind a lot of smoke and soot damage.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Upland and San Antonio Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today SERVPRO of Upland and San Antonio Heights at 909-949-4450