What can you do until help arrives?

5/15/2018 (Permalink)

Fire in kitchen at a home in Upland, CA.

DO: Limit movement in the facility to prevent soot particles from spreading and additional damage from occurring.

DO: Place clean towels or old linens on rugs and high traffic areas.

DO: Coat chrome faucets, trim the appliances with petroleum jelly or oil.

DO: Place aluminum foil or wood blocks between office furniture legs and wet carpet.

DO NOT: Wash any walls or printed surfaces.

DO NOT: Shampoo carpet or upholstery.

DO NOT: Clean any electrical equipment.

DO NOT: Send clothing to dry cleaner since improper cleaning may set smoke odor.

Within one hour from notice of loss, a SERVPRO Franchise professional contacts you to arrange for service.

Within four hours of loss notification, a SERVPRO Franchise professional is on-site to start mitigation services.

Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.