What our Customers say...
Joseph from Covina wrote SERVPRO has shown us the pride of this company and it didn’t stop there. They were professional, courteous, hard workingmen that were clean . The performance and sensitive to the care of our property was outstanding. CEO’s made sure to provide us with a hands-on follow up to make sure we were satisfied with the project. One could not ask for more in a company. PROFESSIONALISM, EXCELLENCE and SERVPRO of Upland/San Antonio, CA are all-synonymous of one another!
Ms De Palma from Los Angeles wrote SERVPRO of Upland's attention in detail and persistent follow up and critical thought is in a class of it's own. It's never a good day and always very stressful experience by default having you on the job made it bearable, you listened and made me feel confident that it was going to get done and most importantly get done right. Thank you again , you surely are the best in your field
Christina from El Monte, CA wrote ...Very prompt, professional and meticulous about getting the job done well and on time, felt as though they treated out home better than their own, certainly performed beyond our expectations. Thank you Tim & Abbey.
I had a bad experience with ANOTHER SERVPRO Franchise, But SERVPRO of Upland was great, They stopped all my fears. Rating is normally 10, I give them 20. I also rated them 15 for being impressed on site personnel Abbey Khoury that performed Services with her Crew.
Margaret from Rancho Cucamonga, CA wrote SERVPRO was at my location within half hour from placing the call to them. Tim Khoury showed up with his crew who immediately took charge of the situation. I was reassured that things would be OK. Later Abbey Khoury Shoed up to check on the work and she was wonderful again reassuring me and detailing what was involved in the cleanup. I highly recommend SERVPRO of Upland because of the wonderful caring way I was treated and reassured.
Mrs. Ayers from Palm Springs, CA wrote "We were hit by a storm and flooding, we were referred to SERVPRO of Upland and were happily surprised. They swiftly, assessed the problem, devised a plan and were here with a proposal and new and silent blowers and dehumidifier equipment within hours. The crew did what they promised solving our problem quickly and effectively. They came a long way to be helpful and any comments here cannot fully express our satisfaction and gratitude.
Not only were SERVPRO of Upland efficient and knowledgeably, but also they were good, honest people. We were impressed from the 1st day of our water damage we had. A wonderful company to work with.
I was extremely impressed with the professionalism and thorough manner in which they addressed our damage problem as well as any questions we had. They made our unpleasant situation bearable.
Our lives changed in an instant when a water pipe broke, luckily we called SERVPRO of Upland and immediately Tim and his team came on site saving the day. After initial questions and concerns, we were very impressed that Abbey took a special interest in our case and made a special trip to follow up on the quality of treatment and answered all questions. They demonstrated professionalism and client-centered approach to a difficult situation.
Sharon Loya from Fontana, CA wrote " Your staff were very professional and understanding and respectful "
Cynthia Aguirre from Upland, San Antonio Heights wrote " Keep up the great work, having the owner come to my house in person working along side by side with his crew, were very kind, did and excellent team work. All the guys were so nice, informative and re assuring that every thing was going to be OK. made me feel so much better :-) "
The Team Was Fabulous!
Very professional, courtesy, and on-time.
Great company. Don't think there is one better.
The team was helpful and professional. I appreciate the immediate response and ongoing communication. Great job!
Very professional and courteous. Everything was completed quickly and efficiently.
Appreciate the ongoing updates and contact. Crew was professional, and even cleaned up at the end of the day!
Excellent service in the time of a disaster. As helpful as possible for a first time disaster experience, and very knowledgeable.
Keep up the fast, smart, diligent work. The crew was very professional and took care of me like family. Thank you!
None! You cannot improve on perfection!