Recent Posts

Storm and Flood damage

7/2/2018 (Permalink)

Storm Damage Storm and Flood damage This is a photo of SERVPRO employees at the biggest losses SERVPRO of Upland/San Antonio Heights has worked on. This day we had over 200 employees.

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO franchise professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions. Why choose a SERVPRO franchise professional? Firstly we are the faster to any size disaster. SERVPRO franchise professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost. Second, we are highly trained water damage specialists. We specialize in water and storm damage restoration, the cornerstone of our business. SERVPRO franchise professionals have extensive water damage restoration training that enables them to get you back to normal. Thirdly we have the resources to handle storm and disasters. We have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Storm and black water intrusions

6/26/2018 (Permalink)

Storm Damage Storm and black water intrusions Storm damage to your home can be devastating, but SERVPRO of Upland/San Antonio Heights is here to make it "Like it never even happened".

A mop and common household cleaning products may not be enough for black water intrusions. Your local SERVPRO franchise professional is trained to safely clean and restore your home, utilizing the following procedures.

1. Identify the source/type of water

2. Measure temperature and humidity for drying analysis

3. Survey the extent of damage and inspect the premises

4. Perform emergency water extraction

5. Move and block furniture

6. Provide floor service

7. Inspect carpet pad/carpet and provide service

8. Apply necessary treatments (disinfectants, deodorization)

9. Utilize drying equipment and monitor drying

10. Disposing of all trash

Any water damage in your home is bad. Especially when the water contains potentially harmful bacteria that can affect the health of your family and the value of your home. Toilet overflow, sewage backups, storms, and other black water intrusions are more than nasty, smelly messes; these bio hazardous damages also introduce harmful microorganisms into your home, as well as the moisture necessary to support their growth.

What can you do until help arrives?

5/15/2018 (Permalink)

Fire Damage What can you do until help arrives? Fire in kitchen at a home in Upland, CA.

DO: Limit movement in the facility to prevent soot particles from spreading and additional damage from occurring.

DO: Place clean towels or old linens on rugs and high traffic areas.

DO: Coat chrome faucets, trim the appliances with petroleum jelly or oil.

DO: Place aluminum foil or wood blocks between office furniture legs and wet carpet.

DO NOT: Wash any walls or printed surfaces.

DO NOT: Shampoo carpet or upholstery.

DO NOT: Clean any electrical equipment.

DO NOT: Send clothing to dry cleaner since improper cleaning may set smoke odor.

Within one hour from notice of loss, a SERVPRO Franchise professional contacts you to arrange for service.

Within four hours of loss notification, a SERVPRO Franchise professional is on-site to start mitigation services.

Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

The first 24 hours

5/15/2018 (Permalink)

Fire Damage The first 24 hours This lamp was the cause of a fire at a home in Upland, CA

The first 24 hours can make the difference between restoring versus replacing your customers business property and belongings.

SERVPRO's 1-4-8 service response guidelines can help prevent fire damage from creating long-term problems.

SERVPRO franchise professionals provide timely response with mitigation services ranging from fire smoke and soot removal to contents claims inventory and document restoration.

These service ensure your property and belongings are restored to preloss condition when possible while providing security in knowing normal business functions can resume in a timely manner.

SERVPRO franchise professionals are available 24-hours a day, 365 days a year to help you get back to business.

A fire damage in a business can be stressful for the owner, property manager, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

Water damage from contaminated water

5/5/2018 (Permalink)

Water Damage Water damage from contaminated water Mold on drywall from a water damage

DO: What to do

DO: Avoid all contact with sewage and items contaminated by sewage.

DO: Wash your hands thoroughly after contact with contaminated items.


DON'T: What not to do

DON'T: Spread contaminated water by walking unnecessarily on damaged or wet areas.

DON'T: Turn on the HVAC system if there is a possibility of spreading contaminated air.

DON'T: Use household fans to dry the structure and spread contaminants.

DON'T: Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

These emergency tips will assist you in taking the proper action until SERVPRO of Upland/San Antonio Heights arrives.

Please follow these, DOs and Don'ts to help reduce damage and increase the chances of a successful restoration.

Water damage from contaminated water

5/5/2018 (Permalink)

Water Damage Water damage from contaminated water Mold on drywall from a water damage

DO: What to do

DO: Avoid all contact with sewage and items contaminated by sewage.

DO: Wash your hands thoroughly after contact with contaminated items.


DON'T: What not to do

DON'T: Spread contaminated water by walking unnecessarily on damaged or wet areas.

DON'T: Turn on the HVAC system if there is a possibility of spreading contaminated air.

DON'T: Use household fans to dry the structure and spread contaminants.

DON'T: Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

These emergency tips will assist you in taking the proper action until your SERVPRO franchise professionals arrive.

Please follow these, DOs and Don'ts tips to help reduce damage and increase the chances of a very successful restoration.

Unhealthy mold

4/18/2018 (Permalink)

Mold Remediation Unhealthy mold Mold on kitchen cabinet.

Intrusion of water into your home and or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long standing leaks, and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Excessive amounts of mold, different types of mold, and or exposure to molds may present health concerns for some people. SERVPRO of Upland/San Antonio Heights can always help you identify unhealthy molds and how to deal with them. 

Fungi and Mold

4/18/2018 (Permalink)

Mold Remediation Fungi and Mold Containing the mold.

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Even though some forms of mold can add value to our lives, other forms can be extremely harmful. Excessive amounts of mold, different types of mold, and or exposure to molds present health concerns for some people. Usually the elderly and the very young. These conditions may require the expertise of a qualified indoor quality/environmental professional to inspect the building for mold growth and water damage problems. If you think you may have a mold problem, call your local SERVPRO franchise professionals today to protect your health and the people you care about in your property. With SERVPRO of Upland/San Antonio Heights you can always rely on quality services.

Mold Prevention & Mitigation: For your health

4/2/2018 (Permalink)

Mold Remediation Mold Prevention & Mitigation: For your health Mold on drywall in a residential home, This needed to be removed and dried without any air movement.

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present. An institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, potentially causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. SERVPRO franchise professionals also care about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO franchise professionals can safely restore your building to preloss conditions. The need to address the presence of mold can only be determined by an on-site, indoor environmental inspection. When handling mold SERVPRO of Upland/San Antonio Heights never take any short cuts, always done the right way and always making it "Like it never even happened." 

Storm Damage response tips for property owners

3/22/2018 (Permalink)

Storm Damage Storm Damage response tips for property owners Dehumidifier and air movers drying wet drywall and ceiling not affected by mold.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The two primary components of a proper water restoration are: 1 Fast action; and 2 thorough drying. Intrusions of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing, long-standing leaks and poor humidity control. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. You can always trust SERVPRO of Upland/San Antonio Heights to manage all of your water damage needs.