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Restoring Your Commercial Property After A Water Damage Event

7/26/2017 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Upland and San Antonio Heights:

SERVPRO of Upland and San Antonio Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Property

7/18/2017 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Property This kitchen fire left behind a lot of smoke and soot damage.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Upland and San Antonio Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today SERVPRO of Upland and San Antonio Heights at 909-949-4450

SERVPRO of Upland and San Antonio Heights provides 24 hour fire and water damage restoration services

7/18/2017 (Permalink)

Water Damage SERVPRO of Upland and San Antonio Heights provides 24 hour fire and water damage restoration services Fire, Water, and Mold Emergency Service Available 24/7

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Upland and San Antonio Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 909-949-4450

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Upland and San Antonio Heights

SERVPRO of Upland and San Antonio Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow These Mold Safety Tips If You Suspect Mold

5/5/2017 (Permalink)

Mold Remediation Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

In as little as 48 hours after water intrudes into you property, mold spore can quickly grow into colonies when exposed to water. If you see visible mold, either indoors or outdoors, DO NOT DISTURB IT. If you do disturb the mold, it can spread throughout your home and can release microscopic mold spores and become airborne which circulate inside your home or business.


What to Do:



  • Stay out of the affected areas.

  • turn off the HVAC System and fans.

  • Contact SERVPRO of Upland / San Antonio Heights for mold remediation services at (909) 949-4450 or (909) 942-1056.


What Not to Do:



  • Do not touch or disturb the mold.

  • Do not blow air across any surfaces which has visible or suspect mold growth.

  • Do not dry the area yourself.

  • Do not spray bleach or other disinfectant agents.


About Our Mold Remediation Services:


At SERVPRO of Upland/ San Antonio Heights, we are dedicated to respond immediately so it lessens the damage, eliminates any further damage, and most importantly reduces the cost. Our crews are highly trained restoration professionals that will detect the source water feeding the mold. We use specialized equipment and techniques to properly remediate your mold problem safely and quickly. 

SERVPRO and Canine Angels Service Team

5/1/2017 (Permalink)

Community SERVPRO and Canine Angels Service Team Canine Angels Service Team receive a gift from our very own Abbey Khoury.

We get to experience the community first hand, since being a local franchise of the Upland area. We are not just professionals trained to perform our professional services, but we also for our community. Our community is our future for everyone. When we heard of the organization called “Canine Angles Service Team” helping our local and neighboring communities, we had to be apart of the organization since we loved what we found. Making changes and deliver a good impact to the life of others.

Abbey Khoury, owner of SERVPRO of Upland/ San Antonio Heights, and other SERVPRO’s raised $20,000 to the Canine Angels Service Team. There service dogs are valuable in service to those with disabilities. They provide constant companionship and assistance with everyday task such as retrieving dropped items, opening doors, and getting help. To learn more about the Canine Angels Service Team, please visit http://www.canine-angels.org/index.html

Special THANK YOU to those who donated to an organization that makes a differences to peoples everyday life.

Local Business Receives Award for Outstanding Revenue Performance at SERVPRO’s Annual Convention

7/18/2016 (Permalink)

Community Local Business Receives Award for Outstanding Revenue Performance at SERVPRO’s Annual Convention SERVPRO of Upland

Upland, CA (Grassroots Newswire) July 13, 2016 — Local entrepreneurs Tim and Abbey Khoury of SERVPRO of Upland and San Antonio Heights were recognized with the 2016 Millionaire’s Bronze award for outstanding revenue performance during an Awards ceremony at the 47th Annual SERVPRO® Convention. A record-setting group of more than 2800 franchise owners, key staff and corporate representatives attended the convention, which was held at the MGM Grand in Las Vegas from June 26-30.

“While building a successful small business takes work and dedication, our success is also a reflection of the support and exceptional disaster remediation solutions and training we receive as a member of the SERVPRO franchise network,” said Abbey Khoury, SERVPRO of Upland and San Antonio Heights owner. “We are proud to accept this award on behalf of our business and our employees, and are grateful to SERVPRO for giving us the tools, framework and training we need to be both successful and a resource to our community when disaster strikes.”

The Awards Extravaganza event was a highlight of this year’s convention, which all focused around the theme “All In.” The convention program was designed to unite franchise owners, team members, distributors, associates and corporate employees in support of SERVPRO’s top three initiatives: Expansion into the commercial workplace, leadership training, and effective communication. It featured a keynote address by motivational speaker Connie Podesta (http://conniepodesta.com/) and 28 workshop sessions focused on leadership training and providing resources designed to help each Franchise grow and better serve their community.

“SERVPRO understands running a small business is a challenge,” said Sue Steen, Chief Executive Officer of SERVPRO Industries, Inc. “Our annual convention gives us the opportunity to recognize individual franchisees that have excelled at building their business, as well as enhancing SERVPRO’s reputation as an industry leader in disaster cleanup, restoration and remediation services. We offer our sincere congratulations to this year’s award winners and to all of the dedicated professionals who work hard every day to provide world-class service to their customers.”

For more information about SERVPRO of Upland and San Antonio Heights, please contact Abbey Khoury at (909) 949-4450 or SERVPRO9578@yahoo.com, or visit www.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program

6/14/2016 (Permalink)

Community SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program SERVPRO and Red Cross

FOR IMMEDIATE RELEASE

Contact:

Abbey Khoury

SERVPRO® of Upland and San Antonio Heights

(909) 949-4450

SERVPRO9578@yahoo.com

Upland, CA (Grassroots Newswire) June 1, 2016 -- The American Red Cross recently recognized SERVPRO®, a cleanup and restoration company, for participation in its Disaster Responder Program1.  As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to nearly 66,000 disasters annually, most of which are home fires. SERVPRO is entering their third year of partnership with the Red Cross; their donations to the organization to date exceed one million dollars.

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims.

“One of the reasons home fires account for the majority of the disasters the Red Cross responds to annually is that the risk for home fires exists all year long,” said Abbey Khoury, owner of SERVPRO of Upland and San Antonio Heights. “Statistics compiled by the National Fire Protection Association (NFPA)2 show the majority of home fires are related to unattended cooking accidents – and cooking is something most people do every day.”

Although SERVPRO’s business is helping business and home owners recover from fire, flood and other disasters, the company and its franchisees actively support disaster preparedness education, including fire prevention efforts. When disaster does strike, their relationships with major insurance companies combined with industry-leading job-management technology help smooth the path to rebuilding and restoration for home and business owners affected by the unexpected.

“SERVPRO’s commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services,” said Khoury. “Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO of Upland and San Antonio Heights to help them restore their property and move forward with their lives.”

For fire prevention tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of Upland and San Antonio Heights, please contact Abbey Khoury at (909) 949-4450 or SERVPRO9578@yahoo.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO of Upland and San Antonio Heights here to HELP the College Business Park in Upland.

5/31/2016 (Permalink)

Community SERVPRO of Upland and San Antonio Heights here to HELP the College Business Park in Upland. SERVPRO of Upland and San Antonio Heights

Hi Neighbors!

GREAT NEWS! SERVPRO of Upland/San Antonio Heights has arrived to the College Business Park in Upland, CA.  Our office staff is eager to HELP you and your business with our specialty services and expertise.

Our Mission: To develop a team of quality people who focus on excellent services, fairness, and respect. The success of our company depends on quality customer service and employees we will deliver quality service.

SERVPRO of Upland/San Antonio Heights offers 24 hour Emergency Residential, Commercial, and Industrial services for Fire, Water, and Mold Cleanup & Restoration. Our complete line of cleaning services is recognized across the nation as a top quality. We are on the preferred vendor list with most of the insurance companies in the nation as well.

Industrial: SERVPRO Industries is a national Franchise Company. We offer a full rnage of cleaning and restoration services to include residential, such as carpet, upholstery, and drapery cleaning. Commercial cleaning such as hard floor care, commercial carpets and janitorial services; and restoration services such as fire and water damage restoration, deodorization, and cleaning.

Customer Services: We provide FREE Estimates! Yes, absolutely FREE. We are available 24/7/365 with a service response within one hour from notice of loss.

Call us TODAY for any questions at 909-949-4450.